It’s becoming a pattern: in one California courthouse, multiple lawsuits are being filed against hotels for not having websites that are accessible to people with disabilities. On two days in December alone, 10 lawsuits were filed. The same scenario is playing out around the country. The hospitality industry is under attack by the plaintiffs’ bar, and must take immediate action to minimize liability and keep up with the accessibility standards being established across the nation. With lawsuits being filed on a daily basis, it is no longer a matter of if your website will be targeted, but when.
Click on the above PDF to read entire article published in Hospitality Law.